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Administrator Guide

Setup

Ovyka OvSatisfaction plugin Satisfaction for JIRA is delivered as a Java Archive (JAR file). To install OvSatisfactionOvyka Satisfaction plugin, the steps are the following :

  • Go to Add-ons administration by clicking on Add-ons in administration drop down menu (you may be asked your password to access and administration page);


  • In the left menu bar, click on Manage Add-ons;


  • Once the Manage Add-ons page is loaded, click on the Upload Add-on link on the right of the page;


  • In the popup window, click on the file chooser button, navigate to the place you downloaded OvSatisfaction the plugin jar file and click the upload button.

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Once the plugin is installed, you'll see Ovyka OvSatisfaction in Satisfaction in the User-installed add-ons list.

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In the administration area, in the left menu bar, you'll find a new section called OvSatisfaction Ovyka Satisfaction containing two links : Configuration and Email Template. Clicking the Configuration link will open the administration page for the OvSatisfaction Ovyka Satisfaction plugin.

OvSatisfaction Ovyka Satisfaction plugin administration allows you to configure the global satisfaction survey fields available for project. The plugin comes with 4 preconfigured fields :

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Info
titleInternationalization

The values you change (field name or description) are updated for the current locale (ie. the locale you're using as an adminstrator). OvSatisfaction Ovyka Satisfaction plugin provides translation for 2 languages : English and French. If you want to change fields in a locale different of yours, change your locale in your profile and come back to the OvSatisfaction plugin administration page to edit field names/descriptions.

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Warning
titleEffect of deactivation

You should know that when you deactivate a field in the global plugin administration, it is automatically deactivated for all projects using the OvSatisfaction plugin. This does not lead to data losses, but a globally deactivated field will not be available to projects until it is reactivated.

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The fields preconfigured by the OvSatisfaction plugin Ovyka Satisfaction plugin when it's installed cannot be deleted (but may be deactivated, except for the Overall answer satisfaction field).

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In the administration area, in the left menu bar, the second link in the OvSatisfaction Ovyka Satisfaction menu, Email Template, opens a page allowing to manage the template of the notification email sent to users.

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Project Administration

To administrate the OvSatisfaction plugin Ovyka Satisfaction plugin for a specific project, first go to the Browse Project page for the project you want to configure (top menu > Projects > your-project-key ), then clink on the Administration link. This will open the main project administration page, showing panels for administration sections. You'll see a new panel, dedicated to OvSatisfactionOvyka Satisfaction, looking like this :

This panel shows the current activation status of the plugin for the project (Active or Inactive), and provides a link to plugin configuration for the project. This link is also available in the left menu bar, and is called OvSatisfaction Ovyka Satisfaction.

Click on either link, and you'll access the plugin configuration page for your project.

When the plugin is not activated for a project, this page only contains one tab, showing the activation status, and a button to activate/deactivate the plugin for the project. It will look like this :

To activate OvSatisfaction Ovyka Satisfaction for the project, just click the Activate button. The activation status will change to Active, the button will change to Deactivate, and a new tab allowing to configure the plugin will appear, called Configuration.

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You have not other action to take to configure OvSatisfaction for Ovyka Satisfaction for your project. You can even leave it as it is. Basically, clicking the Activate button in project administration is enough for your project to benefit from OvSatisfaction Ovyka Satisfaction for JIRA features.

Contact

Should you have any questions about the OvSatisfaction Ovyka Satisfaction for JIRA plugin, or should you encounter any problem using the OvSatisfaction pluginit, feel free to contact us by dropping an email to this address : contact@ovyka.com

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