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Then select the Direct Members tab. This screen will show no users for a newly created group (as shown in screenshot below).
To add users, click the Add users button. A popup will ope, allowing to search for users. Once you found some that you want to include in the group, check them and click the Add selected users button.
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This does NOT assign users with a matching domain to the configured group. It will only assign the group name to the custom field value in issues created by users with this email domain. See Context configuration for more on custom field configuration. |
To add a customer mapping, click the Add a mapping button. This will open a popup window in which you can configure your mapping, as shown in screenshot below. When you begin typing in the Customer's group field, JIRA will show you groups it found containing the text you entered. Continue typing to restrict the number of matching groups, until you find the desired group.
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